Understanding the experience of deviant behaviors in the workplace: a phenomenological study among the employees of Isfahan Islamic Azad University (Khorasgan)

Document Type : Original Article

Authors

1 PhD in Management, Department of Management, Comprehensive University of Applied Sciences, Drizhno Cultural and Artistic Center, Farrokhshahr, Iran.

2 Bachelor's student, Preschool Teacher Training, Comprehensive University of Applied Sciences, Farsan Center, Farsan, Iran.

3 Bachelor's student, Management, Comprehensive University of Applied Sciences, Farsan Center, Farsan, Iran.

4 - Bachelor's student, Management, Comprehensive University of Applied Sciences, Farsan Center, Farsan, Iran.

5 Master's student, Employee, Comprehensive University of Applied Sciences, Provincial Branch of Chaharmahal and Bakhtiari, Iran.

Abstract

Investigating deviant behaviors in the workplace, which subject organizational norms to fluctuations and threaten the health of the organization and its employees, is an important issue; therefore, given the importance of discussing deviant behaviors in the workplace and its negative consequences, the present study was conducted with the aim of describing and identifying employees' experiences of deviant behaviors in the workplace. The research method was applied in terms of purpose and qualitative data collection using the phenomenological method, and the target population was the employees of the Islamic Azad University, Isfahan Branch (Khorasgan), and the required data were collected through in-depth interviews with 25 people selected using the maximum discrimination purposive sampling method. For the validity of the research, the Lincoln construct validity approaches and the external validity, descriptive validity, and interpretive validity were used. In order to examine the reliability of the results, the Rao and Perry triple approach was used. The modified Stotic-Collision method was used to analyze the data. The findings of the study showed that the antecedents of deviant behavior in the workplace included 8 main themes: individual antecedents, group antecedents, organizational antecedents, cultural antecedents, political antecedents, economic antecedents, social antecedents, and legal and regulatory antecedents, and the resulting consequences were categorized into 4 main themes: organizational consequences, individual consequences, cultural consequences, and group consequences. The presence of deviant behavior in the workplace may impose great costs on organizations; loss of organizational resources, reduced employee productivity, reduced organizational performance, disorder, injustice, tension, etc. are some of the undesirable consequences of deviant behavior.

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