Designing a model of organizational performance and knowledge management with the mediation of organizational learning

Document Type : Original Article

Authors

1 Doctoral student of Educational Management, Department of Educational Sciences, Faculty of Educational Sciences and Psychology, Mohagheg Ardebili University, Ardebil, Ardebil, Iran.

2 Associate Professor, Department of Educational Sciences, Faculty of Educational Sciences and Psychology, Mohaghegh Ardabili University, Ardabil, Iran.

Abstract

The present study was conducted with the aim of investigating the relationship between knowledge management and organizational performance with the mediation of organizational learning. The present research method was descriptive-correlational in terms of applied purpose and research method with emphasis on structural equations. The statistical population of the present study consists of all the teachers, managers and assistants working in Sarein city, who were working in the academic year of 1401-1402. Due to the small number of statistical population, the sample was selected through census (108 people). To collect data, three questionnaires of knowledge management, Conrad & Newman (1999), organizational learning by Neefe (2001) and organizational performance by Hershey and Goldsmith (2003) were used. 0.80 and 0.81 were obtained and their face and content validity was confirmed using the opinions of experts and supervisors. Data analysis was done with SPSS and LISREL software. The research results showed that there is no positive and significant relationship between knowledge management and organizational performance. There is a positive and significant relationship between knowledge management and organizational performance with the mediation of organizational learning.

Highlights

Abdollahi, M& karimi, F (2019). Model design to explain the relationship between organizational learning and organizational health the performance of employees of the Ministry of Cooperatives, Labor and Social Welfare. Educational Management Research Quarterly. 41. 57-73 [In Persian].

Abtahi, h& Salavatizadeh, A (2006). Knowledge management in the organization. Tehran, New Link Publications [In Persian].

Alegre, J. and Chiva, R. (2008). Assessing the impact of organizational learning capability on product innovation performance:           An empirical test. Technovation, Vol. 28, PP. 315–32

Andalibe., Ardakani, D & Rostami, K (2016). Remote work and improvement of organizational performance. Two scientific research quarterly journals of commercial management explorations, 8 (16), 141-159 [In Persian].

Anvarie Rostami, Ali & Shahaee, Behnam (2009). Knowledge management and learning organization: an analysis on the role of documenting knowledge and experience, 1 (2). 3-18 [In Persian].

Araei, M & Mohammadi Mehr, M (2020). The Mediating Role of Organizational Learning in the Relationship between Knowledge Management and Organizational Innovation (Case Study: Faculty Members of a Military University). Journal of Military Medicine, 22 (4). 373-383 [In Persian].

Asgari, M & Asgharni, M (2020). Investigating the relationship between knowledge management and organizational performance in municipal employees Region 4. Monthly Shabak (information network of conferences of the country). 3 (4). 13-24 [In Persian].

Dollery, B.E. and Worthington, A.C.(1996) «The Evaluation of PublicPolicy: Normative Economic Theories of Government Failure», Journal of Interdisciplinary Economics, 7, p. 27–39.

Edmondson, A. Moingeon, B.,  (1996). When to Learn How and When to Learn Why. In Moingeon, B. and Edmondson, A., (Eds), Organizational Learning and Competitave Advantage, London, Sage Publications.

Esmaeilpor, Haidar; Bazoband, Zahra & Rastegar, Ahmad (2021).  Investigating the mediating role of social intelligence in the relationship between knowledge management and organizational wisdom in the staff of Payame Noor universities in Fars province. Scientific journal of applied educational leadership, :2 (5). 65-76 [In Persian].

French, W. L. & Bell, C.H. (1995). Organization development: Behavioral science interventions for organization improvement. (5th ed.),Englewood Cliffs: Prentice Hall.

Habibi, Rohambakhsh, Ghasemzadeh, Parviz & Aslani, Soroush (2014). Knowledge management. Sistan and Baluchistan Police Knowledge Quarterly, 5 (11). 143-158 [In Persian].

Hatefi, Mohammad & Rousta, Alireza (2019). Examining the relationship between knowledge management and organizational performance; the mediating role of management styles. Research paper on police order and security. 1. 231-251 [In Persian].

Hoskins, B., and Fredriksson, U.(2008).Learning to learn: What is it and can it measured? Centre for Research in Lifelong Learning (CRELL) report. JRC- Scientific and Technical Reports, European Commission. Retrieved June 1,2010,from http://publications.jrc.ec.

Islam Panah, Maryam & Chehri, Kolsoom (2020). The mediating role of citizenship behavior in the relationship between spiritual intelligence and organizational performance of Kermanshah University staff. Journal of New Approaches in Educational Adminstration, 13 (1). 92-102 [In Persian].

Javanmard, Habibollah & Sakhayi, Fatemeh (2009). Investigating the relationship between individual skills, organizational learning, innovation and organizational performance in small and medium industries of central province. Basirat Quarterly. 16 (44). 81-96 [In Persian].

Khanalizadeh, Rahim & Meshki, Iman (2010). The relationship between empowerment and organizational learning, case study: Tarbiat Modares University. Change management research paper, 2 (3), 20-45 [In Persian].

Lee, H.J., 2004. The role of competence-based trust and organizational identification in continuous improvement. Journal of Managerial Psychology, 19(6), pp. 623-39.

Malhotra, Yogesh (2000), From Information Management to Knowledge  Management: Beyond the "Hi-Tech Hidebound" Systems. In K. Srikantaiah & M.E.D. Koenig (Eds.), Knowledge Management for the Information Professional.

Mazloumi, Nader, Zamani, ahmoud, SEyednaghavi, Mirali & Rabani, Arefeh (32014). The relationship between organizational learning, continuous improvement and inter-organizational trust with organizational performance (insurance agency companies). Quarterly Journal of Insurance Research, 29 (2). 163-182 [In Persian].

Miresmaeli, Elham (2007). Investigation and comparison of knowledge management and organizational learning in smart schools and normal schools in Tehran. The quarterly magazine of new thoughts on education in educational sciences. 2 (2). 149-169 [In Persian].

Mohammadi Gheshlsgh, Parivash, Seyed Abbaszadeh, Mir Mohammad (2022). Providing a Model for Promoting Personal Knowledge Management (PKM) in Teachers: an Applied Research, Grounded Theory Approach Journal of New Approaches in Educational Adminstration; 13(1): 50-64 [In Persian].

Nonaka, I,& Takeuchi .(2003). The Knowledge – Creationg company, Oxford Univesity press.

Orr, B. (2000). Organizational learning: characteristics of learning organizations. Canadian HR Reporter, 13 (10).

Ostani, Mohammad; Shabani, Morteza & Rajayipour, Ahmad (2012). The status of establishment of knowledge management among librarians". Isfahan University of Medical Sciences, Department of Education in Medical Sciences, 12, 160-175 [In Persian].

Pornaderi, P. Nasr, A. Nili, M., & Bagheri, Z. (2014). Evaluation of the Implementing Different Methods of Measurement and Sustainable Learning Based Measurements. Technology of Education. 8(2): 124-115. [In Persian]

Rahavard, Farajollah (2009). Organizational learning and learning organization. Public Administration Quarterly. 23, 11-22 [In Persian].

Rahimi, Ebrahim (2017). Investigating the effect of knowledge management on financial performance with the mediation of organizational learning. Educational management innovations quarterly, :12 (4). 7-21 [In Persian].

Rajabifarjad, Hajieh & Nazri, Mohsen (2020). The effect of knowledge management on organizational performance with the role of sustainable supply chain management. 75, 141-168 [In Persian].

Rashmeh, Javad, Badragheh, Ali & Ahmadi, Fakhredin (2007). Investigation and comparison of knowledge management and organizational learning in smart schools and normal schools in Tehran. Educational Research Quarterly of Islamic Azad University, Bojord branch, 13. 31-54 [In Persian].

Rezaee, Rohollah; Salahimoghadam, Nafiseh Shabanifami, Hoseyn (2014). Investigating the effect of knowledge management on organizational performance in the Jihad Agricultural Organization of Alborz province. Extension research and agricultural education. 7 (4). 7-91 [In Persian].

ShamsMourkani, Gholamreza & Sadeghi, Abdollah (2014). Effects of knowledge management strategy on organizational performance. Journal of Management and Planning in Educational Systems. 3 (4). 67-97 [In Persian].

Tsang, w.k. (2014), Organizational Learning ND THE Learning Organization; A Dichotomy between Descriptive and Prescriptive Reseaech, Human Relation, 50 (1). 73-89.

Zaied, A., Soliman Hussein, G& . Hassan, M. (2012). The role ofknowledge management in enhancing organizational performance. International Journal of Information Engineering andElectronic Business, 4 (5), 27-35.

Zakikhani, Vahid, Zakikhani, Majid & Ahmadi, Sirous (2020). The effect of organizational capacity building on sustainable learning through the mediation of multimedia education and innovation Education in selected sports science faculties of the country. Journal of Research in Teaching, 8 (3). 75-96 [In Persian].

Zarei, Seifollah, Ashoori, Iraj & Goudarzvand-Chegini, Mehrdad (2020). Investigating the Relationship Between Organizational Structure and Organizational Learning. Journal of Guilan University of Medical Sciences, :107, 45-53 [In Persian].

Keywords

Main Subjects

References

Abdollahi, M& karimi, F (2019). Model design to explain the relationship between organizational learning and organizational health the performance of employees of the Ministry of Cooperatives, Labor and Social Welfare. Educational Management Research Quarterly. 41. 57-73 [In Persian].
Abtahi, h& Salavatizadeh, A (2006). Knowledge management in the organization. Tehran, New Link Publications [In Persian].
Alegre, J. and Chiva, R. (2008). Assessing the impact of organizational learning capability on product innovation performance:           An empirical test. Technovation, Vol. 28, PP. 315–32
Andalibe., Ardakani, D & Rostami, K (2016). Remote work and improvement of organizational performance. Two scientific research quarterly journals of commercial management explorations, 8 (16), 141-159 [In Persian].
Anvarie Rostami, Ali & Shahaee, Behnam (2009). Knowledge management and learning organization: an analysis on the role of documenting knowledge and experience, 1 (2). 3-18 [In Persian].
Araei, M & Mohammadi Mehr, M (2020). The Mediating Role of Organizational Learning in the Relationship between Knowledge Management and Organizational Innovation (Case Study: Faculty Members of a Military University). Journal of Military Medicine, 22 (4). 373-383 [In Persian].
Asgari, M & Asgharni, M (2020). Investigating the relationship between knowledge management and organizational performance in municipal employees Region 4. Monthly Shabak (information network of conferences of the country). 3 (4). 13-24 [In Persian].
Dollery, B.E. and Worthington, A.C.(1996) «The Evaluation of PublicPolicy: Normative Economic Theories of Government Failure», Journal of Interdisciplinary Economics, 7, p. 27–39.
Edmondson, A. Moingeon, B.,  (1996). When to Learn How and When to Learn Why. In Moingeon, B. and Edmondson, A., (Eds), Organizational Learning and Competitave Advantage, London, Sage Publications.
Esmaeilpor, Haidar; Bazoband, Zahra & Rastegar, Ahmad (2021).  Investigating the mediating role of social intelligence in the relationship between knowledge management and organizational wisdom in the staff of Payame Noor universities in Fars province. Scientific journal of applied educational leadership, :2 (5). 65-76 [In Persian].
French, W. L. & Bell, C.H. (1995). Organization development: Behavioral science interventions for organization improvement. (5th ed.),Englewood Cliffs: Prentice Hall.
Habibi, Rohambakhsh, Ghasemzadeh, Parviz & Aslani, Soroush (2014). Knowledge management. Sistan and Baluchistan Police Knowledge Quarterly, 5 (11). 143-158 [In Persian].
Hatefi, Mohammad & Rousta, Alireza (2019). Examining the relationship between knowledge management and organizational performance; the mediating role of management styles. Research paper on police order and security. 1. 231-251 [In Persian].
Hoskins, B., and Fredriksson, U.(2008).Learning to learn: What is it and can it measured? Centre for Research in Lifelong Learning (CRELL) report. JRC- Scientific and Technical Reports, European Commission. Retrieved June 1,2010,from http://publications.jrc.ec.
Islam Panah, Maryam & Chehri, Kolsoom (2020). The mediating role of citizenship behavior in the relationship between spiritual intelligence and organizational performance of Kermanshah University staff. Journal of New Approaches in Educational Adminstration, 13 (1). 92-102 [In Persian].
Javanmard, Habibollah & Sakhayi, Fatemeh (2009). Investigating the relationship between individual skills, organizational learning, innovation and organizational performance in small and medium industries of central province. Basirat Quarterly. 16 (44). 81-96 [In Persian].
Khanalizadeh, Rahim & Meshki, Iman (2010). The relationship between empowerment and organizational learning, case study: Tarbiat Modares University. Change management research paper, 2 (3), 20-45 [In Persian].
Lee, H.J., 2004. The role of competence-based trust and organizational identification in continuous improvement. Journal of Managerial Psychology, 19(6), pp. 623-39.
Malhotra, Yogesh (2000), From Information Management to Knowledge  Management: Beyond the "Hi-Tech Hidebound" Systems. In K. Srikantaiah & M.E.D. Koenig (Eds.), Knowledge Management for the Information Professional.
Mazloumi, Nader, Zamani, ahmoud, SEyednaghavi, Mirali & Rabani, Arefeh (32014). The relationship between organizational learning, continuous improvement and inter-organizational trust with organizational performance (insurance agency companies). Quarterly Journal of Insurance Research, 29 (2). 163-182 [In Persian].
Miresmaeli, Elham (2007). Investigation and comparison of knowledge management and organizational learning in smart schools and normal schools in Tehran. The quarterly magazine of new thoughts on education in educational sciences. 2 (2). 149-169 [In Persian].
Mohammadi Gheshlsgh, Parivash, Seyed Abbaszadeh, Mir Mohammad (2022). Providing a Model for Promoting Personal Knowledge Management (PKM) in Teachers: an Applied Research, Grounded Theory Approach Journal of New Approaches in Educational Adminstration; 13(1): 50-64 [In Persian].
Nonaka, I,& Takeuchi .(2003). The Knowledge – Creationg company, Oxford Univesity press.
Orr, B. (2000). Organizational learning: characteristics of learning organizations. Canadian HR Reporter, 13 (10).
Ostani, Mohammad; Shabani, Morteza & Rajayipour, Ahmad (2012). The status of establishment of knowledge management among librarians". Isfahan University of Medical Sciences, Department of Education in Medical Sciences, 12, 160-175 [In Persian].
Pornaderi, P. Nasr, A. Nili, M., & Bagheri, Z. (2014). Evaluation of the Implementing Different Methods of Measurement and Sustainable Learning Based Measurements. Technology of Education. 8(2): 124-115. [In Persian]
Rahavard, Farajollah (2009). Organizational learning and learning organization. Public Administration Quarterly. 23, 11-22 [In Persian].
Rahimi, Ebrahim (2017). Investigating the effect of knowledge management on financial performance with the mediation of organizational learning. Educational management innovations quarterly, :12 (4). 7-21 [In Persian].
Rajabifarjad, Hajieh & Nazri, Mohsen (2020). The effect of knowledge management on organizational performance with the role of sustainable supply chain management. 75, 141-168 [In Persian].
Rashmeh, Javad, Badragheh, Ali & Ahmadi, Fakhredin (2007). Investigation and comparison of knowledge management and organizational learning in smart schools and normal schools in Tehran. Educational Research Quarterly of Islamic Azad University, Bojord branch, 13. 31-54 [In Persian].
Rezaee, Rohollah; Salahimoghadam, Nafiseh Shabanifami, Hoseyn (2014). Investigating the effect of knowledge management on organizational performance in the Jihad Agricultural Organization of Alborz province. Extension research and agricultural education. 7 (4). 7-91 [In Persian].
ShamsMourkani, Gholamreza & Sadeghi, Abdollah (2014). Effects of knowledge management strategy on organizational performance. Journal of Management and Planning in Educational Systems. 3 (4). 67-97 [In Persian].
Tsang, w.k. (2014), Organizational Learning ND THE Learning Organization; A Dichotomy between Descriptive and Prescriptive Reseaech, Human Relation, 50 (1). 73-89.
Zaied, A., Soliman Hussein, G& . Hassan, M. (2012). The role ofknowledge management in enhancing organizational performance. International Journal of Information Engineering andElectronic Business, 4 (5), 27-35.
Zakikhani, Vahid, Zakikhani, Majid & Ahmadi, Sirous (2020). The effect of organizational capacity building on sustainable learning through the mediation of multimedia education and innovation Education in selected sports science faculties of the country. Journal of Research in Teaching, 8 (3). 75-96 [In Persian].
Zarei, Seifollah, Ashoori, Iraj & Goudarzvand-Chegini, Mehrdad (2020). Investigating the Relationship Between Organizational Structure and Organizational Learning. Journal of Guilan University of Medical Sciences, :107, 45-53 [In Persian].

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