Using ergonomic criteria to evaluate the quality of e-learning in Kurdistan University

Document Type : Original Article

Authors

1 PhD student of higher education development planning, Department of Educational Sciences, Faculty of Humanities and Social Sciences, University of Kurdistan, Sanandaj, Iran.

2 Ph.D. in Business Administration (DBA), Training and Development of Managers, Deputy of Management Development and Human Resources, Kurdistan University of Medical Sciences, Sanandaj, Iran.

3 PhD in Higher Education Management, Kurdistan University of Medical Sciences, Sanandaj, Iran.

4 ICT Expert, Kurdistan University Jihad, Sanandaj, Iran.

5 Master's degree.Department of Theology and Islamic Studies, University of Kurdistan, Sanandaj, Iran

10.22034/jam.2024.62269

Abstract

The term "quality" is a broad and complex concept of the best definition of quality that is completely determined by the customer or end user (consistent with the customer voice) and based on the evaluation of the customer (user) experience of the product or service. Quality of use or ergonomic quality actually shifts the focus from the quality of specific products individually to specific products, their users, tasks and the context in which they are used. Ergonomic quality of products and interactive systems includes all aspects of software that affect the user's performance in doing the job. The concept of quality of use instead of product quality is synonymous with the concept of ergonomic quality. In the recent coronary situation where most university education is offered virtually, special use of ergonomics is essential to develop the quality of education. In this article, a general assessment of the ergonomic quality of education supported by electronic (virtual) technologies by professors and students of Kurdistan University is presented, as well as conclusions and recommendations for its optimization.The present study was conducted by descriptive-analytical method between 135 students and 75 professors of Kurdistan University by available sampling from all faculties. These individuals completed ergonomic quality cards and then these cards were collected, entered into SPSS and analyzed by descriptive and analytical methods. In this study, ergonomic quality in terms of effectiveness, efficiency, satisfaction and the sum of these (general) factors were analyzed, which in general showed the satisfaction criterion of a positive linear dependence by evaluating students and faculty members. According to the results of e-learning provided at the University of Kurdistan, it was sufficiently effective, but in terms of efficiency and satisfaction, lower levels were obtained .

Keywords

Main Subjects

References

  1. Bastien, J. M. C., D. L.Scapin, C. Leulier. Looking for usability problems with the ergonomic criteria and with the ISO 9241-10 dialogue principles.

    Bastien, J. M.C., D. L.Scapin. Ergonomic criteria for evaluating the ergonomic quality of interactive systems. Behavior & Information Technology, vol. 16, 4/5, 1997, pp. 220-23.

    C Clark, B. R. (1998). Creating entrepreneurial universities: Organizational pathways of transformation. Issues in higher education. Elsevier Science Regional Sales, 665 Avenue of the Americas, New York, NY 10010 (paperback: ISBN-0-08-0433545; hardcover: ISBN-0-08-0433421, $27).

    Chambers, R., Lo, B. C. Y., & Allen, N. B. (2008). The impact of intensive mindfulness training on attentional control, cognitive style, and affect. Cognitive therapy and research, 32(3), 303-322.

    Cheng, M. (2017). Reclaiming quality in higher education: a human factor approach. Quality in Higher Education, 23(2), 153-167.

    Correa-Burrows, P., Burrows, R., Blanco, E., Reyes, M., & Gahagan, S. (2016). Nutritional quality of diet and academic performance in Chilean students. Bulletin of the World Health Organization, 94(3), 185.

    Harvey, L., & Green, D. (1993). Defining quality. Assessment & evaluation in higher education, 18(1), 9-34.

    Heidegger, M. (1968). What is called thinking?

    Hira, D. S. (1980). An ergonomic appraisal of educational desks. Ergonomics, 23(3), 213-221. doi:10.1080/00140138008924735

    Hoque, A. S. M., Parvez, M. S., Halder, P. K., & Szecsi, T. (2014). Ergonomic design of classroom furniture for university students of Bangladesh. Journal of Industrial and Production Engineering, 31(5), 239-252. doi:10.1080/21681015.2014.940069

    Kao, H. S. R. (1976). On Educational Ergonomics. Ergonomics, 19(6), 667-681. doi:10.1080/00140137608931582

    Karamanska, D. Quality of e-learning – anergonomicapproachtoitsassessment. Proceedings fromtheFifth National E-Learning Conferenceat Higher Education Institutions, Russe, Bulgaria, 2014, pp. 290-294.

    Karamanska, D., I. Yoshovska. Ergonomic research for the Quality of the Engineering Training. 9th International Congress MTM, Symposium “Industrial Design Engineering & Ergonomics 2012”, Vol. 2, 2012, pp. 27-30

    Karamanska, D., M. Todorova. Ergonomics in E-Learning. MTM International Journal, Year IX, ISSUE 11/2015, p.44-47.

    Koleva, L., E. Koleva, V. Dzharov, M. Todorova. Investigation of the satisfaction from the education in UCTM – Sofia. Proceedings international scientific conference “Post - crisis management in business”, November 27, 2015 Sofia, Bulgaria, Volume ІІ, pp. 399-406.

    1. J. Tauber (ed), Conference on Human Factors in Computing Systems. CHI`96 Conference Companion, ACM, New York, 1996.

    Noesgaard, S.S., R. Ørngreen. The Effectiveness of E-Learning: An Explorative and Integrative Review of the Definitions, Methodologies and Factors that Promote e-Learning Effectiveness. Electronic Journal of e-Learning, Vol. 13, Issue 4, 2015.

    Okulova, L. (2018). Students and teachers of a modern higher educational establishment: ergonomic requirements and satisfaction in learning and work. Espacios, 39(40), 13-15.

    Pérez-Gosende. (2019). Evaluation of classroom furniture design for Ecuadorian university students: An anthropometry-based approach. dvances in Science, Technology and Engineering Systems, 4, 163-172.

    Puangmalee, N., Hussaro, K., Boonyayothin, V., & Khedari, J. (2015). A field of the thermal comfort in university buildings in Thailand under air condition room. Energy Procedia, 79, 480-485.

    Ramalho, R., Adams, P., Huggard, P., & Hoare, K. (2015). Literature review and constructivist grounded theory methodology. Paper presented at the Forum Qualitative Sozialforschung/Forum: Qualitative Social Research. qualitative-research Vol 16(3).

    rghavani, F., Alizadeh, H., Rahmani, K., Rezai, L., Bidarpoor, F., & Bigi, F. (2016). Prevalence and causes of musculoskeletal pain among middle school students in Sanandaj, Iran. Journal of Research and Health, 6(5), 465-470.

    Smith, T. (2007). The ergonomics of learning: educational design and learning performance. Ergonomics, 50(10), 1530-1546.

    Smith, T. J. (2001). Educational ergonomics: educational design and educational performance. Int. Soc. Occup. Ergon. Saf.

    Todorova, M., L. Koleva, E. Koleva, V.Iliev. Organization and optimization of e-learning at UCTM. Proceedings international scientific conference “Post - crisis management in business”, 27 November 2015, Sofia, Bulgaria, Volume ІІ, pp. 438-446.

Journal of Academic Management
Volume 3, Issue 1 - Serial Number 8
March 2024
Pages 119-101

Files

Share

How to cite

Statistics